NHTSA Complaint #11487145 — 2016 FORD ESCAPE

The contact owns a 2016 Ford Escape. The contact stated while driving approximately 10 MPH, the engine started to sputter and the vehicle almost stalled. The contact stopped and placed the vehicle into park (P). The contact stated that the check engine light was illuminated. The contact stated that the failure had been intermittent at first but gradually became constant. Additionally, the contact stated that white smoke was coming from the exhaust. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine needed to be replaced due to coolant leaking into an engine cylinder. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 157,000. The contact stated that the vehicle was repaired by their local dealer but within two to three weeks, the transmission went out again. The vehicle was returned to the dealer for an oil leak caused by the repair.