NHTSA Complaint #11487119 — 2019 TOYOTA MIRAI

On August 1, 2022, I had only owned the vehicle for a few days, purchased July 28, 2022. Idiot dash lights came on. On the dash display it told me to take it vehicle back to the dealership, Tustin, Toyota, 36 Auto Circle, Tustin, CA 92680 [XXX], Service advisor claimed there was nothing wrong, lights come on when it low on fuel. One of those lights was the RED AIR BAG LIGHT. The dealership was negligent in faulty or no real inspection. I should never of been allowed to drive the vehicle out until the air bar light was dealt with. I drove away, thinking everything was okay but lights and warning signs were still flashing. [XXX] admitted to me that he was only really in charge of tires - nothing else. August 7th I was driving 20 miles per hr in Mission Viejo, residential neighborhood. The right air bag deployed, not accident and the engine was disabled by the computer in the car. I had the vehicle towed to my home and then on Monday, Aug. 8 had it towed back to the dealership, Tustin Toyota. Service writer [XXX] had a mechanic diagnosis; water from a drink had spilled on the passenger floor mat, which shorted out the wiring and circuit board, which caused the air bag to deploy. Had I been on the freeway going 65 mpg, I would have been dead. The engine stops where there is a deployment. It is ridiculous for a car manufacturer to not build the car correctly, and mount wiring, electrical and circuit boards in areas that will not encounter liquid or food issues and the vehicle owner should Not be held responsible for their design negligence. Burying instructions in small type in an owner’s manual that no way takes the time to read is negligent at best. The occupants SAFETY at all times should be the TOP PRIORITY. No one at Geico, my insurance company has ever heard of this happening with ANY car. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).