NHTSA Complaint #11478310 — 2019 TOYOTA MIRAI

Purchased this vehicle on 7/30/2022 from Tustin Toyota, 36 Auto Center Drive, Tustin, CA 92782. I also purchased an extended warranty to cover all future repairs for an additional $2,995 call 'extra care'. I had some warning lights come on after only driving the vehicle for a few days. I brought spent for hours waiting for the dealership on Aug. 1, 2022. The diagnosis was there was nothing wrong and [XXX], Advisor, told me it was normal for Mirai vehicle when it gets low on fuel for warning lights to come on. Sunday, August 7, driving at 2:15 pm PST going only 20 miles per hour, on a side street in Mission Viejo, CA, the right side air bags deployed, there was no impact, no accident. The car was inoperable as the electronics sensed there was a collision so the driving mechanism was disengaged. I had the vehicle towed to dealership on 8/8/2022 for repairs. I was there 7 am. At 4 pm. I spoke with [XXX], Advisor, and he told me because water was found on the floor mat on the passenger side, it affected wiring that is underneath the floor mat and caused a short, which caused the Air Bags to Deploy. This is a manufacturers defect to mount vulnerable wiring under a floor mat. I have two warranties on the vehicle and neither warranty wants to pay for the repairs. If all the Mirai all manufactured with this wiring under a floor mat, there needs to be a Factory Recall and this wiring needs to re reouted to avoid major accidents. If I had been driving in a major freeway, I this issue could have caused major accidents and death of myself and other surrounding drivers, as it also disengages the ability to safely drive the vehicle. The only thing that should deploy air bags is a collision - not faulty mounting of wiring under a floor mat. I need immediate investigation and action on this matter as this may affect thousands of vehicles since 2014 made by Toyota. [XXX] Phone / Text. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).