NHTSA Complaint #11487109 — 2017 SUBARU WRX

The contact owns 2017 Subaru WRX. The contact received notification of NHTSA Campaign Number: 22V522000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The contact stated that while shifted into reverse, the rear-view camera intermittently failed to operate. No warning light was illuminated. The vehicle was taken to the dealer however, the dealer then confirmed that the parts were not available for the recall repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted and was unable to confirm when the parts would become available. The contact was provided a case number. The failure mileage was approximately 55,000. Parts distribution disconnect.