NHTSA Complaint #11486967 — 2012 KIA SOUL

The contact owns a 2012 Kia Soul. The contact stated that while driving at an undisclosed speed, the steering wheel made clicking sounds. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion and steering column needed to be replaced. The contact declined the rack and pinion and steering column replacements. The vehicle was then taken to Turnersville Kia (2900 NJ-42, Sicklerville, NJ 08081) where it was diagnosed that the steering flexible coupling needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 50,000.