NHTSA Complaint #11486587 — 2017 TOYOTA YARIS IA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11486587
Vehicle 2017 TOYOTA YARIS IA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The car had precisely 51,255 miles. I took it in for a 50K regular service and asked them to run a diagnostic because there was a grinding sound, so I asked them to check the transmission fluid and run an OBD diagnostic. Between my last regular service and the current service, the TRANSMISSION broke; the car is unsafe to drive at this point. The transmission could have stopped on the highway since I do not work locally. This issue happened suddenly. I took the first appointment I could get, and I am without a vehicle today. I will never feel safe in this car again. I must express my absolute disappointment in my 2017 Toyota Yaris IA with 51,255 miles. I just paid off this vehicle early through Toyota Financial. I know a car is a machine, but as a Toyota, it should not have this issue with just a little over 51K miles. I feel like Toyota sold me a lemon, and once they fix it, there will be some refurbished parts and some new neither makes me feel comfortable with the vehicle anymore. NOTE: the brakes went up before the first scheduled maintenance. This car appears to be a riding deathtrap! No wonder Toyota stopped manufacturing it, from what I have discovered. Thank GOD for my warranty.

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