NHTSA Complaint #11486544 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11486544
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	July 20, 2022
Date Filed	September 26, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

My engine is consume too much oil. On 2 occasions when taking car for oil change I was told no oil in my engine. I had to put 3 quarts of oil in between oil change around 900 miles. My engine light flickers on and off but last time no warning given. I am concerned that this may cause engine fire. Noticed the issue at approx 98000 miles. I drive on highway for 45 mins to go to work and afraid I will consume all the oil in my engine and cause an accident or cause a fire. I go through a tunnel and it cause a lot of anxiety knowing my car is consuming too much oil. I called Kia dealership and they told me I have to wait till November for car to get service. I am trying to avoid the run around since I am at 103000 miles since warranty ended at 100000. I purchased car brand new. Thank you

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