NHTSA Complaint #11486104 — 2013 LINCOLN MKT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11486104
Vehicle	2013 LINCOLN MKT
Component	STEERING
Date of Incident	September 12, 2022
Date Filed	September 23, 2022
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

The contact owns a 2013 Lincoln MKT. The contact stated that while his wife was driving at an undisclosed speed, the steering wheel was seized. The driver restarted the vehicle and the steering functionality returned and operated as designed. The electronic power steering fault message was displayed. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The approximate failure mileage was 54,000.

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