NHTSA Complaint #11548424 — 2013 LINCOLN MKT
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11548424 |
| Vehicle | 2013 LINCOLN MKT |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
I was driving and the power steering went out while driving. The power steering warning light came on as the steering went out. It was extremely difficult to steer the car. I was fortunate to keep my car under control and stop. Upon investigating how to fix the issue, I discovered the power steering in this vehicle is "electric power steering" thus no way for me to fix it by adding fluid, etc. I was away from home and found an independent garage which told me this seems to be a common problem in this year vehicle and that I had to take it to a Ford Dealership for repair. Upon investigating there are many complaints of this occurring in Lincoln MKT cars. I called Ford Motor Company and there has been no action by the company to alert owners of this and to fix it. This could have had serious consequences because it occurred while the car was in motion.
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