NHTSA Complaint #11486039 — 2015 CHEVROLET SUBURBAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	11486039
Vehicle	2015 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	July 13, 2022
Date Filed	September 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

Vehicle loses power steering when turning at slow speeds which was part of a recall from 2018. Reflashing the module didn't fix the issue and has been doing it again for a year now except that now it occasionally loses power as well and has twice lost power while I was turning and oncoming traffic coming at me. GM is saying it is not the same issue as the prior recall, but I disagree and that the work done prior didn't fix the safety hazard. An 8 year old vehicle shouldn't be losing power while driving to where the battery cables have to all be replaced. That should have been the work GM did back when they first put out the recall for the loss of power steering.

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