NHTSA Complaint #11485980 — 2020 KIA SOUL

The contact owns a 2020 Kia Soul. The contact stated while driving 30-35 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer where the fuel injectors were replaced; however, the failure later reoccurred while refueling the vehicle. The vehicle was taken to a second dealer Gunther Kia (1900 S State Rd 7, Fort Lauderdale, FL 33317) on four different occasions where the spark plugs were replaced and the fuel tank was drained; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90.