NHTSA Complaint #11485951 — 2015 CHEVROLET CRUZE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11485951
Vehicle	2015 CHEVROLET CRUZE
Component	ENGINE
Date of Incident	September 12, 2022
Date Filed	September 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

Service Engine indicator came on with message "Engine Hot, AC OFF". This is a 2015 Cruze with the 1.4L engine. This engine has the same water pump as previous models (2011 -2014). General Motors issued a Special Coverage Adjustment-Engine Coolant Leak from Water Pump, Bulletin # 14371B, in January 2015. GM is extending warranty period for 10 years or 150,000 miles. GM is making repairs at no cost to current owners of 2011-2014 Chevy Cruze. This extended warranty coverage and repairs should include 2015 Chvey Cruze owners. Again, the 2015 model with the 1.4L engine has the same water pump and all the same failure symptoms indicatea failed water pump. GM has identified this as a design flaw by issuing the Special Coverage Adjustment-Engine Coolant Leak from Water Pump, Bulletin # 14371B. There is the risk of engine overheat and sudden loss of engine power/ seizing that will occur with a loss of coolant while driving.

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