NHTSA Complaint #11485942 — 2021 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11485942
Vehicle 2021 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Problem is the steering on my 2021 Jeep Wrangler Sport 4X4. Received the vehicle in August 2021 and immediately noticed a problem with its steering. After several visits to the dealership I was told they knew what was wrong that it was something about steering calibration. but they had no way to correct the problem because Jeep had not provided a mechanism for a fix. The best I can describe the steering problem is that there seems to be excessive steering wheel play, and wandering/drifting of the vehicle while driving requiring constant left to right and then right to left steering to keep the vehicle going straight in its traffic lane. The vehicle only has 3,000 miles driven. I am hesitant to drive on any expressway because of the unstable steering.

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