NHTSA Complaint #11485913 — 2012 HYUNDAI SONATA HYBRID
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11485913 |
| Vehicle | 2012 HYUNDAI SONATA HYBRID |
| Component | ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | 130,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at approximately 50 MPH, the brake pedal was depressed and the vehicle began to stall. The contact stated that the accelerator pedal was then depressed but the vehicle would not accelerate as needed. The contact stated that the check engine warning light and the hybrid engine warning message was displayed and advised the driver to “Safely Stop and Do Not Drive” the vehicle. The contact pulled over and turned off the vehicle. The vehicle was restarted and the contact parked the vehicle in a parking lot and turned off the vehicle and waited for a while. The contact then restarted the vehicle and the check engine warning light remained illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 130,000.
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