2012 HYUNDAI SONATA HYBRID — Problems, Recalls & Safety Data
5/5
Safety Rating
213
Owner Complaints
6
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2012 HYUNDAI SONATA HYBRID
The 2012 HYUNDAI SONATA HYBRID has received a total of 213 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 13 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ENGINE. 10 technical service bulletins have been issued by Hyundai Motor America for this model year. The most commonly reported problems involve the Engine (67 complaints), Power Train (28 complaints), and Electrical System (21 complaints).
Recalls for the 2012 HYUNDAI SONATA HYBRID
NHTSA has recorded 13 recalls for the 2012 HYUNDAI SONATA HYBRID, potentially affecting up to 6,622,496 vehicles.
Recall 23V651000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 1,649,478 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine...
Consequence: An engine compartment fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact...
View full details →Recall 20V746000 — ENGINE
| 128,948 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free...
View full details →Recall 20V746000 — ENGINE
| 128,948 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free...
View full details →Recall 20V746000 — ENGINE
| 128,948 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free...
View full details →Recall 20V746000 — ENGINE
| 128,948 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Veloster, 2012 Santa Fe, 2011-2013 Sonata Hybrid, and 2016 Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which over time can result in engine damage.
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free...
View full details →Recall 20V393000 — EQUIPMENT:ELECTRICAL
| 272,126 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2012 Hyundai Elantra and Sonata Hybrid, 2012 Accent and Veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the Tire Mobility Kit air compressor to inflate a tire.
Consequence: An overheated accessory outlet increases the risk of fire.
Remedy: Hyundai will notify owners, and dealers will replace the Tire Mobility Kit accessory outlet plug with a direct-to-battery connection wire harness kit, free of charge. The recall began September 28, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's...
View full details →Recall 18V137000 — AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
| 580,058 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of...
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
View full details →Recall 18V137000 — SEAT BELTS:PRETENSIONER
| 580,058 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of...
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
View full details →Recall 18V137000 — AIR BAGS:SIDE/WINDOW
| 580,058 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of...
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
View full details →Recall 18V137000 — AIR BAGS
| 580,058 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. On February 27, 2018, Hyundai Motor Company (Hyundai) notified NHTSA that they were recalling 154,753 model year 2011 Sonata vehicles. On April 18, 2018, Hyundai expanded the recall to include an additional 425,305 model year 2012-2013 Sonata and 2011-2012 Sonata Hybrid vehicles. In the event of...
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Hyundai will notify owners, and dealers will install an external wire filter kit, free of charge. The recall began October 15, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 174.
View full details →Recall 17V617000 — SEAT BELTS:PRETENSIONER
| 443,545 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6,...
View full details →Recall 17V617000 — SEAT BELTS:FRONT:ANCHORAGE
| 443,545 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles previously repaired under recall campaign 17V-152. The seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: If the seat belt linkage detaches from the seat belt anchorage, it can not properly restrain the occupant in the event of a crash, increasing the risk of injury.
Remedy: Hyundai will notify owners, and dealers will again verify the connection between the seat belt linkage and the pretensioner and additionally install a warning label to prevent future seat belt linkage detachment, free of charge. The recall began November 6,...
View full details →Recall 17V152000 — SEAT BELTS:FRONT:ANCHORAGE
| 977,778 vehicles affected
Defect: Hyundai Motor America (Hyundai) is recalling certain 2011-2014 Sonata and 2011-2015 Sonata Hybrid vehicles. In the affected vehicles, the seat belt linkages for both front seat belts may detach from the seat belt anchor pretensioners.
Consequence: In the event of a crash, if the seat belts detach from the anchor pretensioners, it can increase the risk of injury.
Remedy: Hyundai will notify owners and dealers will inspect the connection between the seat belt linkages and the seat belt anchor pretensioners, repairing them as necessary, free of charge. The recall is expected to begin April 7, 2017. Owner's may contact...
View full details →Owner Complaints for the 2012 HYUNDAI SONATA HYBRID
213 complaints have been filed with NHTSA for the 2012 HYUNDAI SONATA HYBRID. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owned a 2012 Hyundai Sonata. The contact stated that while driving at 75 MPH on the highway, while depressing the accelerator pedal, the vehicle failed to accelerate. No warning lights illuminated. The contact veered over to the right side of the road, turned the vehicle off, and she noticed smoke coming from the engine. A bystander behind her noticed the flames coming up from the engine. The contact mentioned she exited the vehicle and called 911. No injuries were sustained. No medical attention was required. A police report was filed. The fire department extinguished the fire. The vehicle was destroyed. The vehicle was towed to Atow lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the ABS warning light was illuminated. The contact stated that the vehicle had to be turned off and restarted every ten minutes. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was recently serviced by the dealer and NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) was completed. The contact stated that the failure was present prior to the recall repair being performed. In addition, the contact stated that the failure reoccurred a week after the recall repair was completed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while attempting to close the passenger’s side rear door, the door failed to lock as needed. The contact tied the door closed. The contact stated that the driver's side rear door was locked, and the contact was unable to open the door. The contact had taken the vehicle to a dealer when the passenger’s side door was not locking. The dealer diagnosed the vehicle and determined that the latch and locking mechanism needed to be replaced. The vehicle was not repaired. The contact stated that when the driver's side rear door failed to lock securely, the vehicle was not returned to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 41,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Safety Rating for the 2012 HYUNDAI SONATA HYBRID
The 2012 HYUNDAI SONATA HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2012 HYUNDAI SONATA HYBRID
Hyundai Motor America has issued 10 technical service bulletins (TSBs) for the 2012 HYUNDAI SONATA HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
22-01-028H-1 — ENGINE AND ENGINE COOLING
Hyundai is conducting a campaign to enhance the knock sensor software to detect abnormal engine bearing noise before potentially severe engine damage occurs. If abnormal engine bearing noise is detected, the Malfunction Indicator Lamp (MIL) will blink continuously, and the vehicle will be placed in Engine Protection Mode allowing the...
22-01-023H — ELECTRICAL SYSTEM
Certain vehicles listed below may experience the Check Engine warning lamp illuminated with DTC P1326 and/or an engine concern/noise related to connecting rod bearing wear or damage. Follow the procedure to inspect the vehicle and replace the engine and/or update the engine ECU software (if new ROM is available) based...
21-01-036H — FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
2011-2015MY Sonata Hybrid (YF HEV) vehicles Onboard Refueling Vapor Recovery (ORVR) system may exceed its capacity in certain situations. This bulletin provides the procedure to install an Auxiliary Canister to increase the ORVR system capacity. There are no drivability concerns associated with this condition.
21-01-035H — ENGINE AND ENGINE COOLING
Certain 2011 2015 Sonata Hybrid vehicles (YF HEV) may experience check engine light illumination with Evaporative System (EVAP) leakage related DTC P0442 Small Leak, P0455 Large Leak or P0456 Very Small Leak stored. These conditions primarily occur in the California coastal areas that are subject to marine layer cloud cover....
20-AT-017H — POWER TRAIN
If you are servicing an applicable vehicle with the following symptoms and DTC, follow the Service Procedure on Page 4. ï· Check Engine light on ï· DTC P0880/P088000 - TCM Power signal error open/short ï· Transmission stuck in 4th gear fail-safe ï· Harsh shift into Reverse and Drive
19-HC-002H — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This bulletin provides instructions for a Battery Management System (BMS) software update to optimize DTC P1B70 - HEV Battery Voltage Too Low diagnostic control logic.
5NP-Z6H6Q-10 — ENGINE AND ENGINE COOLING
Some Sonata Hybrid (YF HEV) vehicles may experience a small oil leak from the electric oil pump (EOP) seals. If so, follow the Service Procedure in this bulletin to inspect and repair the oil seals between the transmission and EOP. No drivability issues are associated with this condition.
5NP-E7A7T-03 — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
In some areas, a vehicle's underbody may exhibit corrosion due to road salt usage. As a precautionary measure, cavity wax coating is applied to the internal surfaces of underbody components, and an undercoating spray is applied to the bottom exterior surfaces of specified underbody components. This bulletin describes the procedure...
16-AT-002-1 — ELECTRICAL SYSTEM
TCU & HCU UPDATE 2011~15 MY SONATA HYBRID (YF HEV) Description: This bulletin provides information related to the TCU and HCU software update for certain 2011~15 Sonata Hybrid (YF-HEV) vehicles with improved 100 mesh solenoids. These updates must be performed for the part numbers shown below only after the...
13-FL-004 — EQUIPMENT
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NHTSA Investigations for the 2012 HYUNDAI SONATA HYBRID
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the HYUNDAI SONATA HYBRID
- 2011 HYUNDAI SONATA HYBRID — 144 complaints
- 2012 HYUNDAI SONATA HYBRID (current)
- 2013 HYUNDAI SONATA HYBRID — 166 complaints
- 2014 HYUNDAI SONATA HYBRID — 40 complaints
- 2015 HYUNDAI SONATA HYBRID — 79 complaints
- 2016 HYUNDAI SONATA HYBRID — 183 complaints
- 2017 HYUNDAI SONATA HYBRID — 121 complaints
Other HYUNDAI Models
- HYUNDAI SONATA — 21,725 total complaints
- HYUNDAI ELANTRA — 11,768 total complaints
- HYUNDAI SANTA FE — 9,835 total complaints
- HYUNDAI TUCSON — 7,920 total complaints
- HYUNDAI ACCENT — 2,733 total complaints
- HYUNDAI PALISADE — 2,456 total complaints
- HYUNDAI VELOSTER — 1,738 total complaints
- HYUNDAI GENESIS — 1,702 total complaints