NHTSA Complaint #11485879 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

HYBRID PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11485879
Vehicle	2017 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	HYBRID PROPULSION SYSTEM
Date of Incident	March 1, 2022
Date Filed	September 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2017 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 22V077000 (Hybrid Propulsion System) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

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