NHTSA Complaint #11485764 — 2015 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11485764
Vehicle	2015 FORD ESCAPE
Component	STEERING
Date of Incident	September 11, 2022
Date Filed	September 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

2015 Ford Escape. Electronic automatic power steering failed in traffic taking 90year old to the doctor. Had it towed. After restarting car the steering worked. Been happening randomly but last week 3times in one afternoon. Ford dealer replaced defective parts. Said there is a recall for older models. Why not 2015? It was a moving safety hazard that Ford should have rectified before we were put at risk. The repair cost us $3100. Been reading other 2015 Escape owners have had similar incidents.

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