NHTSA Complaint #11485735 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11485735
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	August 21, 2022
Date Filed	September 21, 2022
Mileage	70,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2017 Kia Sorento. The contact stated while driving 55 MPH, his wife noticed an abnormal sound coming from the engine. Additionally, his wife also noticed that the vehicle was not accelerating as needed. The vehicle was taken to an independent mechanic and the high-pressure fuel pump follower was replaced; however, immediately there was a knocking sound coming from the vehicle. The mechanic diagnosed the vehicle and stated that the knocking noise was coming from the engine and might be the rod bearing. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were contacted and stated that the vehicle was out of warranty and that the VIN was not under recall. The failure mileage was 70,000.

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