NHTSA Complaint #11485690 — 2020 FORD ESCAPE HYBRID

STEERING issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11485690
Vehicle	2020 FORD ESCAPE HYBRID
Component	STEERING
Date of Incident	September 21, 2022
Date Filed	September 21, 2022
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I was driving on the NYS Thruway with lane assist and cruise control enabled. This is after already having an issue with my computer where the car a couple of months ago just stopped in the middle of the road. This morning I was driving on the Thruway when suddenly, if felt like the collision impact system was engaged and the car shifted to the right slamming into the car next to me. No airbag deployment but extensive damage and collision system was completely engaged. The car issued no warnings or other issues afterwards. NYSPD arrived and completed report. Another car was involved. Only side damage.

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