NHTSA Complaint #11485630 — 2015 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11485630
Vehicle 2015 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 107,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2015 Kia Sorento. The contact stated while her husband was driving 40 MPH, the engine started sputtering and failed to accelerate upon depression of the accelerator pedal. The check engine warning light illuminated on the instrument panel during the failure. The contact's husband was able to drive the vehicle home and later had the vehicle towed to a dealer. The dealer diagnosed the vehicle with a blown head gasket which resulted in engine failure. The manufacturer was notified about the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 107,000.

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