NHTSA Complaint #11485505 — 2022 CHRYSLER PACIFICA PLUG-IN HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11485505
Vehicle 2022 CHRYSLER PACIFICA PLUG-IN HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

2022 Hybrid pacifica limited Breakdown on freeway, accelarator became unresponsive and car stopped. Hi all, I have a pacifica hybrid 2022 limited with 8000 miles on it. Less then 7 months old.I ran into a very dangerous situation last Monday. I was driving on a freeway and car Brokedown on freeway, accelarator unresponsive , HMI said shift P to start , gear change didn't do anything and blinking, check engine light came up. It was very dangerous and someohow I was able to get into Shoulder lane and with God's grace we survived. After 3 4 minutes I was able to get my car turn off and on and then it drove normal. So I decided to take it in nearby open parking area and get it towed from there but even then it broke down 4 times. This is serious life threatening especially with family. I got it towed to dealership and they said next day a Software update fixed it which was hard to believe so i asked them to drive for 25 miles and guess what ? Same issue happened again. So car is back to service now and I haven't heard anything back. Worst part is i had similar issue of car shutting down but that time it was in electric mode related to service charging and this was in gas mode with check engine light ON. I just wanted to see if anyone else had similar issue and how it got resolved? Thanks for the help. I am attaching some videos

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