NHTSA Complaint #11485454 — 2013 FORD ESCAPE

The contact owns a 2013 Ford Escape. The contact received notification NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that on multiple occasions while driving or with the vehicle on an incline, the vehicle was shifted into an intended gear however, the vehicle failed to engage in a timely manner. The check engine warning light was illuminated. The dealer was contacted and informed the contact that parts to do the recall repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 162,000. VIN tool confirms part not available.