NHTSA Complaint #11485408 — 2020 MERCEDES-BENZ SPRINTER (VS30)
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11485408 |
| Vehicle | 2020 MERCEDES-BENZ SPRINTER (VS30) |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). This seems to happen intermittently. When I mute the bumper sensor’s warning by tapping a button, then the throttle responds as expected. This is a known problem on the 2019+ VS30 Mercedes Sprinters, which affects all vans; it is not isolated to my specific van. This presents a safety issue, when the driver expects the vehicle to move but it does not. For instance, when rolling into traffic yet the throttle does not respond.
Related Complaints for the 2020 MERCEDES-BENZ SPRINTER (VS30)
Recent Complaints for the 2020 MERCEDES-BENZ SPRINTER (VS30)
#11531367
EQUIPMENT
The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notificat...
#11531367
STRUCTURE
The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notificat...
#11441463
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Active brake assist inoperable and cruise control is not available when this occurs
#11422302
ELECTRICAL SYSTEM
The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that...