NHTSA Complaint #11485392 — 2013 GMC TERRAIN

The contact owns a 2013 GMC Terrain. The contact stated that shortly after having the engine oil changed, the oil percentage information indicated that the engine oil level was quickly decreasing. The contact stated that while checking the oil dip stick, it was discovered that there was very little oil in the oil pan. Additionally, while operating the vehicle, there was a knocking sound coming from the engine compartment. The contact stated that occasionally the vehicle lost motive power. The vehicle was taken to the dealer who performed an oil consumption test. The result of the test was not yet available. Additionally, the cause of the failure was not yet determined. The manufacturer was also notified of the failure. The failure mileage was 80,000.