NHTSA Complaint #11485367 — 2021 JEEP GRAND CHEROKEE SERVICE BRAKES

Complaint Details

ODI Number	11485367
Vehicle	2021 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES
Date of Incident	September 16, 2022
Date Filed	September 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I was driving 45-55mph,closest vehicle was about 4-5 car links in front on me, driving about same speed-when the breaks locked up. I had not hit the break! On my dash where the mph is located it turned red and said BREAK.It made the jeep pretty well come to a complete stop in a second. The seat belt caught my neck,my son (passages) seat belt caught his belt and hurt his stomach, my son (back seat driver side) hit the drivers seat pretty hard. I have now took my jeep into the dealer. No word yet in there findings. This was scary and could have ended very badly. We was fortunate enough not to have wreaked or worse. I don’t know who or where to contact someone about this issue.

Related Complaints for the 2021 JEEP GRAND CHEROKEE

Other SERVICE BRAKES Complaints

#11613479 — September 9, 2024 — For my 2021 Jeep Grand Cherokee, the Antilock braking system, Hydraulic control unit has failed. It is currently bei...

#11595669 — June 21, 2024 — Vehicle shuts down puts itself in park and applies the parking brake and states that the hood is not closed when it i...

#11588358 — May 12, 2024 — [XXX] just south of Grapevine, CA, is a 4-lane freeway, speed limit 70 mph. It is quite steep, perhaps 4 or 5 %. It ...

#11567625 — January 24, 2024 — Upon parking my car in my driveway (which has a slight slope), I put it in park and turned it off. I then opened my d...

#11563667 — January 5, 2024 — In 2022 I attempted to back into a parallel parking space and the emergency braking system kept activating to prevent...

Recent Complaints for the 2021 JEEP GRAND CHEROKEE

#11719226 — ELECTRICAL SYSTEM — February 19, 2026 — The screen for mapping other controls is delaminating, creating a safety and distraction hazard

#11719178 — SEAT BELTS — February 19, 2026 — Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Di...

#11718273 — POWER TRAIN — February 16, 2026 — REPEATED CAM SHAFT FAILURE. THE VEHICLE HAD A SUDDEN LOSS OF POWER. THIS HAS HAPPENBED THREE TIMES IN THE LAST 12 MON...

#11716702 — SUSPENSION — February 9, 2026 — Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2...

#11716643 — UNKNOWN OR OTHER — February 9, 2026 — I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst bu...