NHTSA Complaint #11485293 — 2020 HYUNDAI SANTA FE

FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA

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Complaint Details

ODI Number	11485293
Vehicle	2020 HYUNDAI SANTA FE
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	April 22, 2021
Date Filed	September 19, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	DE

Consumer Description

The adaptive cruise control, automatic emergency braking, and forward collision avoidance systems in my SUV have been defective since purchase in June 2019. Hyundai has replaced the radar sensor but the dealer is waiting on a part to calibrate it which has been on indefinite backorder. I have waited over a year to have this issue fixed. I am paying a car payment which includes these features as the total cost and would like reimbursement for the cost difference, for the issue to get escalated and fixed, or the dealer to offer a vehicle buyback so that I may purchase a vehicle with no defects.

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