NHTSA Complaint #11485286 — 2021 CHEVROLET SUBURBAN
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Complaint Details
| ODI Number | 11485286 |
| Vehicle | 2021 CHEVROLET SUBURBAN |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
With cruise control activated, at least 10 times since I bought this expensive vehicle the automated emergency braking activated at highway speeds - causing the vehicle to full brake without warning and nearly causing an accident each time (handling risk and risk of being impacted from behind by a following vehicle). I have formally reported this issue to dealers in MN and MT, and they only thing they said was they could not duplicate the condition during brief test rides and this was not a know problem. I personally know this was a known problem and GM did a safety recall for this condition on MY15-20 Suburbans. This condition is definitely an unreasonable risk to motor vehicle safety. In additional, the original tires supplied by GM (Firestone) failed under normal driving conditions after only about 35,000 miles, and both GM and Firestone denied there was any warranty coverage. Since then, new Les Schwab tires failed at about the same mileage. Something is obviously not right with this vehicle, and this condition is also an unreasonable risk to motor vehicle safety. Finally, last week my front passenger wheel cracked. I have not hit anything significantly hard with that wheel - but it is nonetheless cracked. This is also obviously defective and an unreasonable risk to motor vehicle safety.
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