NHTSA Complaint #11485118 — 2016 KIA SORENTO

In our 2016 Kia the engine seized according to the mechanic at AAA. There was no warning. The car ceased operating going 45 miles per hour. It powered down with no dash light indicators to give warning and no other signs of engine failure in the middle of a merge lane leaving me stranded at the end of the merge lane at ask risk of causing a major accident. No lights came on (check engine and battery) until the car stopped working. I easily could have been rear-ended or caused a major backup on several roads in the area, putting myself or others at risk of injury or death. Per NHTSA, there is no active unrepaired recall on this vehicle. However, research indicates many Kia Sorentos of the same year were recalled. Kia has been contacted several times. Once they indicated there was no active recall on this car but could not explain why the engine seized. On a separate occasion, Kia was contacted and indicated there was a recall on the vehicle for this reason and advised that 2 separate recall notices were mailed--one in 2018 and one in 2019. Kia was again contacted and informed the vehicle was under recall, but a previous owner was listed as having the car.