NHTSA Complaint #11484696 — 2020 TOYOTA TUNDRA ENGINE

Complaint Details

ODI Number	11484696
Vehicle	2020 TOYOTA TUNDRA
Component	ENGINE
Date of Incident	July 1, 2020
Date Filed	September 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

Air conditioning compressor partially seizes if air conditioning is turned on while driving and when air conditioning knob is on at time engine is started. Makes very loud noise. When driving, and it occurs, truck will slow suddenly as if the brakes were applied until compressor engages. Dealer mechanic says it sounds like the compressor clutch engaging. Said nothing wrong. Have left truck with dealer several times and they say they cannot replicate the issue. I’ve recorded the sound several times and have played that to them. They hear it but say that they have to prove that is what is happening. They refuse to replace the compressor. Vehicle is not safe to drive when this happens. This has occurred since truck was purchased brand new.

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