NHTSA Complaint #11484663 — 2017 BUICK ENCORE UNKNOWN OR OTHER

Complaint Details

ODI Number	11484663
Vehicle	2017 BUICK ENCORE
Component	UNKNOWN OR OTHER
Date of Incident	August 23, 2022
Date Filed	September 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

This car has front and back wheels differential issues. I bought this car last month and was on the highway when I heard loud clicking noises and tried to reverse and almost hit another driver. I took the car to 4 repair shops and was told to send it back to Carvana or Buick because of mechanical issues where Pep Boys decline to repair for they didn’t have the heavy equipment so I finally got the car towed for the fifth time to Faulkner Buick in Trevor’s PA where it’s currently at! Also I found out from Buick that they car had a major brakes and rotors problem that I didn’t did for as I stated I just bought this car last month and was not put 100 miles on it and I can’t afford to get it repaired! Carvana isn’t supportive of the above issues and I want my money back asap!

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