NHTSA Complaint #11484374 — 2017 HYUNDAI SANTA FE

Driving on the Interstate with my kids on our way to see family, when we heard a rattling sound and within in a minute or two, then heard a thud sound and the car died. I was barely able to make it to the side of the Interstate. We first had it towed to a local mechanic, who explained that it had thrown a piston through the engine block. We were quoted at that time around $11,000 for engine replacement. In order to submit anything to Hyundai, we had to tow it to the nearest dealership, which confirmed the local mechanic's diagnosis, only to be denied coverage because of warranty. They quoted us approximately $14,000 for an engine replacement. Even though this is not the specific issue outlined in the massive recall, they KNOW they have a serious issue with their engine production during this timeframe. They really need to something to help those of use with blown engines. Mileage is roughly 102,000 and we have service records to prove we have not neglected maintenance.