NHTSA Complaint #11484238 — 2017 LINCOLN MKZ

ENGINE issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11484238
Vehicle 2017 LINCOLN MKZ
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I was driving and started smelling toxic fumes come inside my car, steering wheel started jerking. I didn’t think much of it until my 2 year old daughter in the backseat was looking as if she was about to pass out. Her eyes started rolling and her words were slur, more slur than normal. I immediately pulled over and saw the fumes were coming from my tail pipe. It was a huge cloud of smoke. It was my car that was the problem. I had to leave my car on the side of the road and get someone to take us home. It wasn’t safe to drive in the condition it was in. The next day I got it towed to the mechanic and he said my car lacked coolant and the engine needs to be replaced. I looked online and saw that this was an ongoing problem for the make and model of my vehicle and Ford is aware of it. The mechanic quoted my thousands of dollars to get it repaired. Ford won’t help. This incident could’ve killed my daughter and me. PLEASE HELP MAKE MY CAR A RECALL ON THE ENGINE! I have no transportation.

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