NHTSA Complaint #11484149 — 2022 VOLKSWAGEN TIGUAN
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11484149 |
| Vehicle | 2022 VOLKSWAGEN TIGUAN |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The windshield on my 2022 Tiguan randomly cracked one day with no points of impact along the crackIt's about three and a half feet long it takes up about 85% of the windshield. It really affects my visibility as it makes the lines on the road appear in two different places on either side of the crack. After contacting insurance and getting an appointment to get the glass replaced I was told by several windshield repair shops including Safelite and the VW dealership that the part is on National back order indefinitely and they cannot provide a replacement part at this time. I am not the only one this has happened to I will provide links to other accounts of the same thing happening on the same car. https://globalnews.ca/news/9061769/alberta-volkswagen-driver-unsafe-vehicle/ https://www.mytiguan.com/threads/cracked-windshield-frustration.54677/ The car is not safe to drive due to the lack of visibility on the road as well as the compromise structural Integrity in case of a front-end Collision. I have contacted Volkswagen of America with no success as they have told me to wait for the part there's nothing they can do. I live in California and it is illegal to drive with a cracked windshield especially one that is as cracked as mine. I feel as though I'm paying high payments for a vehicle I cannot drive and feel as if I have been robbed. Please help.
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