NHTSA Complaint #11484134 — 2016 FORD EXPLORER

Approximately 2 weeks ago, I received a warning for power assist fault- service soon. Once I turned my truck off and restarted it the warning went away and the truck drove fine. Then about 1 week ago, the warning came back and did not go off. The truck became extremely hard to turn almost locking up while I was driving in traffic. I took the truck to Ford dealership to learn that steering assembly had failed and it would cost $3,000 to fix! I’ve read where this has happened to several others with this same male truck. Luckily, I was not on the highway or this could have resulted in an accident possibly a fatality. This needs to be addressed as this is a very serious issue.