NHTSA Complaint #11483987 — 2019 SUBARU ASCENT

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11483987
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 26, 2022
Date Filed	September 12, 2022
Mileage	54,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The contact owns a 2019 Subaru Ascent. The contact stated while driving at an undisclosed speed, a small rock struck the passenger’s side windshield causing a crack. On another occasion, the contact stated that she heard a pop and saw a small crack on the driver’s side windshield. The contact was unsure what caused the second crack. The dealer was contacted and referred her to a third-party windshield repair facility. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 54,000.

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