NHTSA Complaint #11465096 — 2019 SUBARU ASCENT

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	11465096
Vehicle	2019 SUBARU ASCENT
Component	VISIBILITY:WINDSHIELD
Date of Incident	April 10, 2022
Date Filed	May 18, 2022
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2019 Subaru Ascent. The contact stated that upon entering the vehicle, he noticed a horizontal crack on the lower driver’s side windshield. The contact stated that there was no impact on the windshield to cause the crack. The contact had the vehicle repaired through his insurance company by an independent mechanic. Recently, the same failure occurred in the same spot as before. Neither the dealer nor the manufacturer had been notified of the failure. The contact stated that the failure obstructed his vision while driving. The vehicle had yet to be repaired. The failure mileage was approximately 25,000.

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