NHTSA Complaint #11483829 — 2021 SUBARU ASCENT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11483829
Vehicle	2021 SUBARU ASCENT
Component	SERVICE BRAKES
Date of Incident	September 10, 2022
Date Filed	September 10, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Car purchased in August 2021. Front brake rotors and pads were replaced around 7,600 miles and May 2022. They could not "cut" the rotors as they were pitted beyond being able to be cut. At 10,764 miles (August 8, 2022), the front rotors and pads were replaced again. The dealer stated the front pads had tiny chips in them and the R/F outer pad had a crack in it. The rotors also had excessive heat spots on them and small pits. The last few days the brakes have been pulsating lightly on hills and today have begun pulsating at every stop. Car now has approximately 11,700 miles on it. Subaru has been notified and I will be making an appointment with dealer on Monday.

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