NHTSA Complaint #11483804 — 2013 KIA SOUL
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11483804 |
| Vehicle | 2013 KIA SOUL |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
2013 Kia Soul randomly turns off. It has 101K miles. No dash or warning lights come on before this happens. Then after it turns off an oil can icon, battery icon and a steering wheel icon with exclamation come on the dash and the air is still on, so its on battery power. I have to put it in park, turn off the ignition and AC and restart the car. The second issue that is happening. It is also randomly struggling to start up. I have bought a new battery thinking it was the issue. Still it randomly has startup cranking issues. The random engine power off has happened while slowing down to go over a speed bump, while idling at a stop lights and while i tried to engage the reverse to backup. It is also randomly struggling to start after these engine power off events. Never consistent. Sometimes it starts right up after the power off and others it takes several cranks before it starts. I have to put it in park, turn off the ignition and restart it. I drive 5 miles to work and luckily don't need to go over 35MPH to get there, but I shudder to think what could have happened if i was going faster and the engine cuts off. I have had it diagnosed at a non Kia reputable mechanic repair shop, where they tested the battery and is shows to be good(Should since it is new). Since it sounded like an electrical issues they tested and cleaned the power and ground cables. They attached the scan tool and checked all the modules on the vehicle and no diagnostics trouble codes were stored in any of the modules. But the problem continues. I have scheduled another diagnostic with a Kia dealership Sept 29, 2022 to see if they can figure this out. This is very dangerous as it happens randomly and disables the car. Like i mentioned I shudder to think what could of happened the times I was on the highway driving at 60-65MPH and the only way to get it turn back on is to put it in park and restart it and hope it starts right away before an accident occurs. Not driving til fixed
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