NHTSA Complaint #11483545 — 2015 KIA SORENTO

The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds and a burning odor was detected. The contact pulled over before the vehicle stalled. The vehicle was towed to an independent mechanic who advised her to tow the vehicle to the dealer. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer for the diagnostic test. The failure mileage was approximately 173,023.