NHTSA Complaint #11483499 — 2006 JEEP LIBERTY

The contact owns a 2006 Jeep Liberty. The contact stated while exiting a parking lot and going over a small speed bump, the vehicle inadvertently lowered to the floor. The contact noticed that the ball joint had detached from the wheel. The vehicle was towed to a tire repair shop where the vehicle was diagnosed and the mechanic stated that the front suspension lower ball joint had separated from the wheel. The dealer was contacted and stated that the vehicle was not included in Manufacturer Safety Recall: F23 (Lower Ball Joints). The vehicle was not repaired. The manufacturer was contacted and stated the vehicle was not included in Manufacturer Safety Recall: F23 (Lower Ball Joints) and advised to contact the NHTSA Hotline. The failure mileage was 118,000.