NHTSA Complaint #11483305 — 2012 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11483305
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	June 15, 2022
Date Filed	September 7, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

My mechanic found a small gear located in the power steering wheel called the steering coupler. It has worn down and broke into pieces, making the steering wheel rattle and shake while driving. This is an issue that can turn dangerous as my car moves back and forth on the road due to this problem. The part is also made of PLASTIC! This is a poor cheap design that needs to be recalled. Many other consumers have the same problem with this on their 2012 Kia Soul.

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