NHTSA Complaint #11483121 — 2019 FORD F53

The contact owns a 2020 Thor Hurricane constructed on a 2019 Ford F53 chassis. The contact referenced NHTSA Campaign Number: 20V339000 (Visibility). The contact stated that he noticed a pool of water on the side of the bottom passenger’s side window due to a leak. The vehicle was not diagnosed. The dealer was not notified of the failure. Additionally, the contact also stated that the radio had detached from the dashboard. The vehicle was taken to the dealer where it was confirmed to be a design flaw. The manufacturer was made aware of the failure and stated that the failure was not a design flaw. The contact was also advised to have the vehicle diagnosed for the location of the window leak. The failure mileage was approximately 13,000.