NHTSA Complaint #11483077 — 2020 FORD TRANSIT CONNECT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11483077
Vehicle 2020 FORD TRANSIT CONNECT
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 15,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2020 Ford Transit Connect. The contact stated while driving 20-30 MPH, the message "Pro-Collision Assistant is Unable" was displayed. The accelerator pedal was depressed but the vehicle jerked and hesitated to respond. The contact veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the vehicle operated as needed and the contact continued driving. However, the failure reoccurred on four different occasions. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

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