NHTSA Complaint #11483019 — 2020 SUBARU ASCENT
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11483019 |
| Vehicle | 2020 SUBARU ASCENT |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
Since last NOV 2021, I have had this Ascent into the shop several times due to a 'chirping' or 'speaking' sound that comes from the underside of the middle o/t vehicle. I have come to find out through the service department that the primary differential has a batch of defective parts, and the entire differential needs to be rebuilt (21 parts total are being replaced). It has taken about 3 months to get parts in. The squeak was an annoyance. HOWEVER the situation got SIGNIFICANTLY worse when the wheels would not synchronize when turning - which should be unheard of because there are supposed to be sophisticated traction controls and such in place to prevent that very condition.
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