NHTSA Complaint #11482878 — 2018 FORD ESCAPE FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11482878
Vehicle	2018 FORD ESCAPE
Component	FUEL/PROPULSION SYSTEM
Date of Incident	June 23, 2022
Date Filed	September 5, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Entered car after work on 6/23/22, went to pull into street and car had no excelerating power, steering wheel vibrated, couldn’t go over 15-20 mph, then message on dash alert said: Engine Fault Service Now, the ford message on my app said: power train malfunction, reduced power, hill start assist warning. I messaged with Ford and they said I could drive just not over 15-20 mph. Drove home. Made arrangements to bring car to dealer service next day. They told me to drive it in like that. I was terrified when this happened, I had pulled into busy street, cars honking and trying to pass me, my car just couldn’t move. I didn’t have an immediate place to safely pull over. This was so stressful, felt grateful I wasn’t hit pulling out or from behind.

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