NHTSA Complaint #11482779 — 2022 CADILLAC ESCALADE ESV

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11482779
Vehicle 2022 CADILLAC ESCALADE ESV
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I heard a weird noise from the steering wheel and when I took it to the dealership, they inspected it and found out that the steering gear mead to be replaced after only 2 months from purchasing the vehicle ( it has only 1200 miles on it ) . They said they can’t offer me another vehicle until they fix this problem which per them will take about 2 weeks to replace it and they had me to pick up the vehicle in the mean time . I don’t know what to do ?? I don’t feel safe driving it even after they fix this issue because for me, that means that they didn’t do the required inspection before releasing the vehicle from the manufacture

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