NHTSA Complaint #11482680 — 2008 FORD TAURUS

The contact owns a 2008 Ford Taurus. The contact stated while driving approximately 45 MPH, the vehicle stalled however, she was able to pull over and stop the vehicle. The contact stated that she noticed that the check engine warning light was illuminated. Additionally, the engine temperature gauge was indicating that the engine was overheating. The contact observed that white smoke was coming out from under the hood. The contact was unable to restart the vehicle and had the vehicle towed to her residence. An independent mechanic went to the residence to diagnose the vehicle. The independent mechanic determined that the head gasket had blown and the water pump needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 170,000.