NHTSA Complaint #10483798 — 2008 FORD TAURUS ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10483798
Vehicle	2008 FORD TAURUS
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 26, 2012
Date Filed	November 9, 2012
Mileage	86,341 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

AT HIGHWAY SPEED, VEHICLE SUDDENLY, WITHOUT ANY WARNING LIGHTS, STOPS RUNNING, RESULTING IN LOSS OF ALL POWER ASSIST TO MANEUVER VEHICLE TO SAFETY. UNABLE TO RESTART VEHICLE. TOWED TO REPAIR SHOP. PROBLEM DETERMINED TO BE FAILURE OF "COIL ON PLUG" IGNITION COILS, WHICH SHORTED OUT PCM/PROCESSOR ASSEMBLY (MAIN COMPUTER). ADDITIONALLY, THIS MIS-FIRING RESULTED IN PARTIAL LOW EFFIENCY IN CATALYTIC CONVERTER, WHICH WILL EVENTUALLY IMPAIR VEHICLE'S ABILITY TO MEET EMISSION STANDARDS. TOTAL REPAIR COSTS: IGNITION COILS (6), SPARK PLUGS (6), AND PCM REPLACEMENT - $2,314.14, CATALYTIC CONVERTER REPLACEMENT - $1,589.95, FOR A TOTAL OF $3,904.09 FORD MOTOR COMPANY HAS BEEN AWARE OF THIS PROBLEM SINCE AT LEAST 2010, AND HAS ISSUED TWO TECHNICAL SERVICE BULLETINS REGARDING THIS PROBLEM. *TR

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