NHTSA Complaint #11482634 — 2021 KIA SORENTO HYBRID

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11482634
Vehicle 2021 KIA SORENTO HYBRID
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

i have 2021 Kia Sorento Hybrid, which a regular message stating that it needs to refill inverter coolant fluid keeps coming up, even though the car coolants level is full. This is not a new problem for the all the Kia users that have this model. Also, Kia and their network of dealerships have known of this problem for over 1 yr and their standard answer is" we know its a software program, and will get back to you once the software code is fixed". Basically, they are dismissing the complaints and issues from the car owners. Also, this is poses a security and safety concern, since the warning light/message takes over the entire center console/display. Other relevant safety and security warnings/functionality is obstructed by it. Please force Kia to make this a mandatory recall for all Hybrid owners. There are thousands of customers impacted.

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Recent Complaints for the 2021 KIA SORENTO HYBRID

#11673619 UNKNOWN OR OTHER Recall SA512 was previously completed on my vehicle. The problem is happening again. Since there are no open recalls,...
#11637251 ELECTRICAL SYSTEM On [XXX] we were driving the Kia at slow speed due to snow on the road when a warning light came on which we think sa...
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