NHTSA Complaint #11482183 — 2017 CHRYSLER PACIFICA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11482183 |
| Vehicle | 2017 CHRYSLER PACIFICA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
Started the van up, and when I tried to turn the shift knob, it was locked in place, and would not turn, van remained in Park. The center display (where the speedometer is) said "shifter service." I turned it off, opened the door, closed the door, and started it up again. Momentarily displayed the message again, but this time I was unable to put it into gear. I headed straight to the dealer. Turned out to be failure of the shifter module. it has been in the shop 5 times.
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